Frequently asked questions

Questions about electrical design, technical reports, ART and service

The doubts that arrive by message before a quote: how much an electrical design costs, when a technical report is mandatory, delivery lead times, what an ART record is, whether the document counts for the fire brigade, and how service works in any city in Brazil.

Hiring and deadlines Reports and validity Design and execution Technical questions
Hiring

Before you hire: deadline, price and what to send

The questions that come up in the first conversation, answered in the order they occur.

Frequently asked questions

How do I hire an electrical design, step by step?
It starts with the scope: you describe the work, the floor area and what has to be approved. You get back a written proposal with phases, timeline and a fixed price. Once approved, the design goes into development and the ART record is issued at delivery. If a public body is involved, the document format is agreed in that first exchange — see the quote page.
How much does an electrical design cost?
The price depends on floor area, circuit count, supply voltage and whether it is new work or a retrofit — a small home sits far below an industrial plant with its own substation. With plans and a load schedule in hand the number is fixed per scope, with no hourly billing and no mid-work revision.
What is the average delivery time for a design?
Residential and simple commercial work usually lands in 7 to 12 business days. An industrial design with demand analysis, protection coordination and clash checking takes 3 to 6 weeks. An installation report ships around 5 business days after the survey. Where a filing deadline exists, it goes into the proposal and the schedule is built backwards from it.
What should I send before asking for a quote?
Architectural plans in DWG or PDF, room-by-room use, installed load or the latest power bill, photos of the open switchboard and your deadline. If the document goes to the fire brigade, the utility or a bank, say which: that changes the scope more than the size of the job. The full list is on the proposal information page.
Do you work under contract and issue an invoice?
Work is formalised through a written proposal with scope, timeline and conditions, and the technical document names the party responsible through the ART for that job. Fiscal data, contracting model and invoicing are agreed in the proposal itself, before work starts.
How is payment for a design or report handled?
As a rule there is a deposit on approval and the balance on delivery; on phased construction the payments follow the phases. For a report the price is single and covers survey, testing, document and ART — the electrical fixes are quoted separately, item by item, so you can decide by risk priority.
Technical reports

Report, ART and validity: what the authority accepts

The inspection report is the document most often returned at filing when something is missing. These answers avoid precisely that.

Frequently asked questions

Is an electrical technical report mandatory?
To renew an AVCB or CLCB, obtain an occupancy permit, release construction credit, satisfy an insurer or close a network audit, yes: it is the document that attests the installation. In a new building what is required is the design with an ART, not a report. The available types are listed under technical reports.
What is the difference between a report and an ART?
The report is the document itself: methodology, measured values, non-conformities and conclusion. The ART is the council record stating that a qualified professional took responsibility for that object. Neither replaces the other — a report without an ART is usually returned, and an ART without a report tells the inspector nothing.
How long is an electrical report valid?
The standard sets no expiry date: the report describes the installation on the survey date. In practice the fire brigade accepts a recent report in the AVCB renewal cycle, insurers usually ask for a document issued in the last 12 months, and audits request re-testing when works, load changes or a board swap happened after issue.
What if the report finds a non-conformity?
It is common and does not by itself fail the installation. Each item arrives with its risk grade (critical, high, medium, low), the required action and an estimated cost. Critical items must be closed before the authority inspects, and the re-test of what was fixed carries no new charge within 30 days.
Does the report guarantee approval at inspection?
The decision belongs to the inspecting body, so I do not promise approval. What I deliver is the report in the format they review — recorded tests, ART tied to the object, correction plan — and I stay available for clarification during the review, including for the electrician doing the fixes.
Can one report cover several buildings?
No. A report is per address and per object: one building does not cover another, nor the common area when the boards differ. For condominiums I quote per building, at a lower combined price when the whole survey runs in a single day.
Electrical designs

Design, execution and utility approval

Where the paperwork ends and the construction starts — and who does what in between.

Frequently asked questions

Are design and execution the same service?
No. The design defines conductors, protection, boards, earthing and diagrams; execution installs and tests them. Signing the design does not oblige anyone to build it, and work flows better when the specification note is clear. If you want it, technical support during execution comes as a separate service.
What is design coordination (clash checking)?
It means comparing the electrical design with architecture, structure, plumbing, HVAC and cable trays before construction, resolving clashes on paper: conduit routes, shaft reservations, board positions, light points that do not fight a beam or a duct. Without it the site improvises and the as-built starts wrong.
Who approves the design at the utility?
Approval belongs to the distributor, and the design must follow its service entrance standard. I deliver the set ready for filing; feasibility queries, load increases and photovoltaic system homologation are separate services, with follow-up on requirements and document supplements when they appear.
What is an as-built design for?
It is the design revised to match what was actually built, with circuits, boards, routes and loads corrected. It serves for selling the property, for maintenance years later and for any expansion — it stops you breaking walls looking for a circuit the old plan does not show.
Do I need a design just to replace the switchboard?
For a straight swap with the same loads, an updated board diagram and an installation ART are usually enough. If load increases, or a new socket circuit, air conditioning or an EV charger enters, the sizing changes — and then the design is the way to go, including so the utility authorises the new load level.
Technical questions

Field questions that come up on every job

Demand, power factor, earthing, lightning protection, thermography, solar and EV charging, explained without fluff.

Frequently asked questions

What is demand and why does it weigh on the bill?
Demand is the power the installation draws from the grid, measured in kW over 15-minute intervals. Under the blue tariff you pay the contracted demand whether you use it or not; under the conventional one, a peak inside the on-peak window makes the whole period expensive. Reading the demand curve is the first step of any energy savings plan.
How do I correct a low power factor?
First you confirm with a meter whether the penalty comes from inductive or capacitive reactive power — the correction is the opposite one. The usual route is an automatically switched capacitor bank at the low voltage board, sized with harmonics in mind. Idling motors and old reactor lighting also count: in many retrofits part of the reactive disappears simply by moving to LED and reorganising loads.
What earth resistance value is accepted?
NBR 5410 sets no single figure: what matters is the earthing system adopted (TN-S, TT or IT) and the guarantee that protection trips within the useful time. In reports and fire brigade instructions, results in the range of a few ohms are treated as satisfactory, and an interconnected lightning protection grid usually aims lower still. The document records the measurement method next to the value, because that is what gives the number credibility.
Does every building need lightning protection?
NBR 5419 requires a risk assessment: height, occupied area, lightning density of the region, construction type and contents decide whether a system is needed and at which protection level. A tall collective-occupancy building and a warehouse with flammable material almost always call for one; a detached house in a low-strike area may not need it. Where the system already exists, the lightning protection report attests its condition.
What does thermography prevent?
A loose terminal, phase unbalance, a busbar with poor contact and a motor pulling above rating all heat up before they fail. The camera shows the temperature difference under real load, letting you retighten a connection during a planned shutdown instead of losing production to a short circuit. Its value depends on recording emissivity, span and load condition at the moment of capture.
Can I install an EV charger at home?
In most installations yes, but it depends on the load available at the service entrance, a dedicated circuit with proper residual current protection and spare capacity in the board. A slow 240 V charger needs its own circuit; a more powerful wallbox may require a load increase approved by the distributor. This check happens before specification, not after buying the car.
Service

Coverage, site visits, files and confidentiality

How the work reaches you when the site is hundreds of kilometres away.

Frequently asked questions

Do you serve my city?
On-site work anywhere in Brazil and a fully digital design format, with a scheduled survey. The base is in São Paulo and field trips are planned by region, which spreads the travel cost. The cities already served are listed under service areas.
How does remote service work?
You send plans, board photos and a power bill; I return the technical questions by video or message, issue the design in PDF and DWG with the ART and support the execution. What cannot be remote is field testing: measuring continuity, insulation and thermography requires presence, and that is when the visit is scheduled.
How do I send plans and high-resolution photos?
Telegram handles large files without dropping resolution, so it is the best route for DWG and thermal images; WhatsApp covers photos and PDF. If you prefer e-mail, the send buttons are on the contact and quote pages — the address lives only inside the button, never as text.
Are my data and drawings kept confidential?
I work with the minimum information set: only what is needed for sizing, treating plans, consumption profile and contacts as confidential. Nothing about a client is published without authorisation; in the portfolio cases appear by segment and result, without company names. Handling follows Brazil's data protection law (LGPD), and files can be deleted on request once the legal retention period for the ART record is closed.
What is the response time and the working schedule?
Typically within 4 business hours, Monday to Friday between 8am and 6pm Brasília time, Saturdays by appointment. A case with an inspection already booked by an authority is prioritised: give the date in the first message so availability can be checked before quoting.
Talk to the technical lead

Let us size your savings before the design is signed off

Typical reply within 4 business hours · Worldwide from Brazil

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